What's the best memorial day deal you've seen in 2025?
Have a passion for hardware and the written word? Tom's Hardware is seeking contributors!
- Thread starterNickk_1337
- Start dateApr 28, 2021
Toggle sidebarToggle sidebar
- Home
- Forums
- Hardware
- Storage
Nickk_1337
- Apr 28, 2021
- 2
- 0
- 10
- Apr 28, 2021
- #1
So, recently I lent my External HDD of 4 TB to my brother for copying some files. After I got it back, it showed up as Local Disk E: on Explorer rather than as Seagate Expansion Drive ( like it used to ). It didnt show the storage bar like it's supposed to.
So, I thought I ran SeaTools, the Seagate Diagnostics software and tests failed due to bad sectors. So, I used a software called HDD regenerator to fix the bad sectors, it crashed midway and now the HDD doesn't show up in Disk Management or DiskPart or Explorer. It does show up in Device Manager as Seagate Expansion SCSI Disk Device for a minute before it disappears.
I tried Populate from Volumes tab from Properties in Device Manager and I get this : "Volume Information for this disk cannot be found".
I would like to recover the 3 TB worth of data I had in it, but I'd be happy if I could just use the HDD after this.
Last edited:
Sort by dateSort by votes
JohnBonhamsGhost
Champion
- Jan 14, 2016
- 9,226
- 1,699
- 56,190
- Apr 28, 2021
- #2
if it's still under warranty Seagate may offer to cover data recovery and\or replace the disk.
if not, you could try removing it from the external case and plugging it directly into the motherboard.
sometimes the connectors on the housing can go bad and cause issues like this.
Upvote0Downvote
Nickk_1337
- Apr 28, 2021
- 2
- 0
- 10
- Apr 28, 2021
- #3
JohnBonhamsGhost said:
if it's still under warranty Seagate may offer to cover data recovery and\or replace the disk.
if not, you could try removing it from the external case and plugging it directly into the motherboard.
sometimes the connectors on the housing can go bad and cause issues like this.
I checked and the warranty expired on February.
I am a bit worried about opening it up myself, and I have a feeling it isn't a hardware issue.
Upvote0Downvote
alanvatrox
Distinguished
- Aug 27, 2017
- 61
- 0
- 18,540
- Sep 14, 2021
- #4
On the device manager, have you tried uninstalling the driver for it and then doing "Action>Scan for hardware changes" to see if it reinstalls properly?
Also, does the drive spin? Since you mentioned it doesn't blink. Try plugging it and put your hand on top, if you don't feel it moving, try other ports, if it still doesn't work, try another computer, if it's still not showing up like normal, your drive is probably dying if not dead. A lot of bad sectors is a sign of that.
Upvote0Downvote
You must log in or register to reply here.
TRENDING THREADS
D
QuestionPC shut down like power outage, now no display despite computer being on
- Started by Demonictaco4
- Replies: 7
Systems
Tom's Hardware Member System Gallery
- Started by tecmo34
- Replies: 5K
Systems
News[The] Majority of gamers are still playing at 1080p and have no use for more than 8GB of memory': AMD justifies RX 9060 XT's 8GB of VRAM
- Started by Admin
- Replies: 67
News Comments
DiscussionWhat's your favourite video game you've been playing?
- Started by amdfangirl
- Replies: 4K
PC Gaming
DiscussionPSU recommendations and power supply discussion thread - Tom's hardware
- Started by Darkbreeze
- Replies: 2K
Power Supplies
Questionpossible home network intrusion
- Started by woot
- Replies: 8
Networking
NewsRealtek's $10 tiny 10GbE network adapter is coming to motherboards later this year
- Started by Admin
- Replies: 39
News Comments
Latest posts
QuestionMy newly built PC shuts down when playing a specific non-taxing game ?
- Latest: Logick
Systems
T
QuestionOutlook - need 365 subscription to use paid-for software ?
- Latest: Tutoh the 2nd
Apps and Software
QuestionWhat are the best BIOS tweaks for my CPU just to give me an FPS boost ?
- Latest: ak47jar3d
CPUs
QuestionNZXT H7 2024 + Arctic 420mm Radiator Compatibility – RTX 5090 Support?
- Latest: ak47jar3d
Cases
Discussion👀 PNY 5090 $1700!!!
- Latest: ak47jar3d
Graphics Cards
QuestionExe files will not open when in subfolder. They must be placed in the root of the drive.
- Latest: Banqu0
Windows 10
QuestionPC making loud clicking noise
- Latest: beyondlogic
Systems
Moderators online
Share this page
COMPANY
RESOURCES
FOLLOW
TopBottom
